Privacy Policy
Last updated: 01/08/2026
1. What We Collect
We collect your full name, email address, phone number, and password hash when you register. During gameplay, we store your answers, scores, tier selections, and wallet transactions. We also collect your last active timestamp for account health monitoring.
2. How We Use Your Data
Your data is used to authenticate you, run games, calculate prizes, process wallet top-ups and withdrawals, and communicate important account updates. We do not sell your data to advertisers or third-party marketers.
3. Wallet and Payment Data
Wallet balances, deposit records, and withdrawal requests are stored securely. We do not store banking credentials or mobile-wallet PINs. All payment processing is handled through verified local partners and MulaFCbet support staff.
4. Data Sharing
We only share data when legally required or when necessary to prevent fraud. We may share information with law enforcement if compelled by a valid Namibian court order. We never share your personal data with unrelated third parties for marketing.
5. Security
We use industry-standard security measures including encrypted connections, hashed passwords, and access controls. However, no online system is 100% secure. You are responsible for keeping your password confidential.
6. Your Rights
You may request a copy of your personal data, correct inaccurate information, or ask us to delete your account and associated data by contacting us. Deletion requests are processed within 30 days, subject to legal retention requirements.
7. Cookies
We use essential cookies to keep you logged in and maintain session state. We do not use tracking cookies for advertising purposes. You can disable cookies in your browser, but this may prevent login from working correctly.
8. Changes to This Policy
We may update this policy as our platform evolves. Significant changes will be announced via email or on-platform notice. Continued use after changes means you accept the revised policy.
9. Contact
For privacy-related questions or data requests, contact us via WhatsApp or email. Details are available on our Contact page.